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PAYMENT
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RETURNS
RETURNS ARE ACCEPTED WITHIN 14 DAYS OF SHIPMENT DATE FOR EXCHANGE ONLY. FINAL SALE ON ALL SALE ITEMS, PROMOTIONS, SWIMWEAR, JEWELRY, HOME, APOTHECARY, CANDY, NAIL POLISH, BOOKS AND PAPER GOODS. SAINT HERON HAS THE RIGHT TO REFUSE ANY RETURN MERCHANDISE. ITEMS MUST BE RETURNED IN ORIGINAL AND UNUSED CONDITION WITH ALL TAGS/PACKAGING ATTACHED AND IN SELLABLE CONDITION. SHIPPING COSTS ARE NON-REFUNDABLE AND ALL COSTS FOR RETURN SHIPMENT ARE THE RESPONSIBILITY OF THE CUSTOMER. EXCHANGES WILL INCUR ADDITIONAL SHIPPING CHARGES. FOR ALL INTERNATIONAL ORDERS, RETURNS AND EXCHANGES MAY ONLY BE AUTHORIZED IF THE CUSTOMER PAYS FOR ALL SHIPPING AND DUTIES BOTH DIRECTIONS. TO MAKE A RETURN PLEASE EMAIL US AT ORDERS@SAINTHERON.COM AND BE SURE TO INCLUDE YOUR ORDER NUMBER AND RETURN ITEM(S).
SHIPPING
ONCE WE HAVE SHIPPED YOUR ORDERED GOODS, SAINT HERON IS NOT RESPONSIBLE FOR LOSS, DAMAGES OR DELAYS. ALL SHIPMENTS ARE INSURED FOR THE VALUE OF THE MERCHANDISE AND REQUIRE A SIGNATURE AT DELIVERY. PLEASE EMAIL US AT ORDERS@SAINTHERON.COM WITH ANY ADDITIONAL SHIPPING QUESTIONS. **SHIPPING OF THE WORD TO THE WOMAN SHOES IS ESTIMATED TO BE TWO WEEKS FROM PURCHASE.
TRACKING
ONCE YOUR ORDER HAS BEEN PROCESSED YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH YOUR ORDER DETAILS. THIS EMAIL WILL INCLUDE TRACKING NUMBER AND EXPECTED DELIVERY TIME.
TAXES & DUTIES
TAXES ARE CALCULATED AT THE LOUISIANA AND CALIFORNIA STATE / COUNTY CODES.
SIZING / MEASUREMENT
WE STOCK MANY BRANDS FROM MANY DIFFERENT COUNTRIES. IN ORDER TO HELP YOU FIND THE BEST FIT PLEASE EMAIL US AT ORDERS@SAINTHERON.COM.
GENERAL SIZE CHART
PLEASE NOTE THIS IS A GENERAL SIZING CHART. SIZES MAY VARY BASED ON DESIGNER/BRAND.
| WOMEN'S GENERAL SIZING | ||||||||||||
| XS | S | M | L | |||||||||
| USA | 0/2 | 4 | 6 | 8 | ||||||||
| UK | 6 | 8 | 10 | 12 | ||||||||
| FRANCE | 34 | 36 | 38 | 40 | ||||||||
| AUSTRALIA | 6 | 8 | 10 | 12 | ||||||||
| JAPAN | 5 | 7 | 9 | 11 | ||||||||
| WOMEN'S GENERAL PANT SIZING | ||||||||||||
| XS | S | M | L | XL | ||||||||
| USA | 28 | 30 | 32 | 34 | 36 | |||||||
| (IN) | 28-30 | 32-34 | 36-38 | 40-42 | 44 | |||||||
| (CM) | 71-76 | 81-86 | 91-97 | 102-107 | 112 |
|||||||
| WOMEN'S SHOE SIZING | |||||||||||
| USA | 6 | 7 | 8 | 9 | 10 | 11 | |||||
| UK | 3.5 | 4.5 | 5.5 | 6.5 | 7.5 | 8.5 | |||||
| EU | 36 | 37.5 | 38.5 | 40 | 42 | 43.5 | |||||
| AUSTRALIA | 4.5 | 5.5 | 6.5 | 7.5 | 8.5 | 9.5 | |||||
| JAPAN | 22 | 23 | 24 | 25 | 26 | 27.5 | |||||
| KOREA (MM) | 220 | 230 | 240 | 250 | 260 | 275 | |||||